Reviews from website owners
Since 2002, more than 10K clients from 79 countries have chosen our web hosting, especially from Hong Kong
A domain is the name and digital identity your business or your project has on the Internet.
Create a professional email account with your own domain name quickly and easily. It is safe, builds a positive image of your company and boosts your sales.
Web Hosting is a service providing space in servers that work 24/7 to have your website and emails available online. We have different pricing plans for all your needs.
A Website is the best way to have an online presence for your project or business. You can build it yourself or get a professional web designer to do it.
Web Security is key to get a trustable domain and website. Get your SSL certificate and keep your website malware free to increase your sales.
txt_marketing_explanation
$ 5.67 /month
$ 11.33 when renewal
$ 2.75 /month
$ 5.50 when renewal
$ 2.25 /month
$ 4.50 when renewal
Web hosting plans have a 30-day guarantee. Your happiness will be total or we will refund your money.
Since 2002, more than 10K clients from 79 countries have chosen our web hosting, especially from Hong Kong
We accept the main means of payment. You will only have to choose the one of your preference.
Get your website to work for you: It will be online 24 hours a day, 365 days a year serving your users and customers. Done by the Neolo Cloud international network.
It is an artificial intelligence system that analyzes the digital health of your website and emails. If it detects a threat such as malware, phishing, or spam, it notifies us and you.
Online courses, tutorials, and interviews with specialists so that your project achieves more visibility, more sales, and more clients.
Suitable for all audiences, the cPanel design is the most friendly so that you have total control over your website, hosting and domains.
Create and manage subdomains, email accounts, visitors statistics, applications and more.
Install +200 apps - such as WordPress or Woocommerce - just in 3 clicks. Use Neolo Site Builder and create your website without needing a designer.
Our mission is that any person or company can turn their idea into a website. We help you develop your personal brand or project, sell online and publish any content you need. To sum up, we help you build your online business.
We are pleased to give a fast and quality customer service, that's why we answer 80% of inquiries in less than 1 hour and have a 9.5/10 reviews qualification. We also have super stable servers and offer a 30 day money back guarantee.
We are part of the Open-Startups movement: we publish our customer service metrics and also the servers stability.
Every week we publish new tutorials, workshops, specialists interviews and knowledge guides so that you can take your entrepreneurial up to the next level.
The domain is the unique and exclusive name that is given to your website on the Internet so that a user can find you. For example: Neolo.com, Facebook.com and Google.com are domain names.
Yes, we register lots of domain extensions, such as .com, .net, .org, .info, .biz, .co and .es, among others.
We also accept country specific ones (.ar, .cl, .uy, .bo, .py, .br, .mx, .ec, .ni, .ca, .uk, .ru, etc.). Those will need to be registered in each country NIC by your own. If you need any help, let us know and we will asist you.
Web hosting is a service that keeps your website running 24h. Every time someone gets into a website, they are actually accessing the servers of a web hosting provider.
Besides hosting, our service provides you your own domain and unlimited email accounts.
It depends. The first thing you need to know is if you will use databases, which are responsible for making applications such as WordPress, Drupal, Joomla, Magento, forums, blogs, shopping carts, etc work on your website.
In case you do it, we suggest you Plan 1 or the Unlimited Plan. Otherwise, if your website will be only developed in HTML, CSS or AJAX and won't use databases, Plan 0 will be perfect.
Another decision you will have to make is wheter you are going to host only one domain, or several. If it is just one, we suggest Plan 1. But, if you need several, Unlimited Plan is for you.
On the other hand, if you are expecting to host a website with more than 1GB of consumption - for example a WordPress with hundreds of daily visits, many plugins and a heavy theme -, we suggest you a Premium Plan.
Yes, of course. You can change your plan whenever you want to. However we suggest that you initially choose the Unlimited Plan or Plan 1, which are the best sellers.
Yes. In your web hosting Plan Unlimited or Plan 1 you will have Softaculous which is the best in the market: You choose between the +200 applications that you want to install, click on install, you say in which directory you want it and ready, magic :)
We recommend you to hire the Unlimited Plan that has Neolo Builder, a super simple and professional website creator. If your project is much bigger contact us to see how we can help you.
The unlimited plan includes several unlimited templates. Google is also a good source of results.
It's super intuitive: you choose a plan, fill in yours and your websites information, make the payment, and done! Once accredited, we will send you an email with all the registration data so that you can load your website and configure your email accounts.
In addition, you will have access to tutorials, videos and our technical team will be ready to help you.
Sure! After purchasing your web hosting, we will request you a full backup (complete copy) of your cPanel or Plesk account to migrate it.
If you had another control panel with your previous provider, tell us and we will analyze if we can migrate it. If not, we can explain you how to do it, usually is not complex at all.
In case you need to transfer your domain to Neolo, you can also do it when you buy your web hosting plan or your domain transfer.
Payments made through electronic platforms such as PayPal, credit cards and debit cards are instantaneous.
DNS are names of servers that are responsible for connecting people entering your domain with the servers of NEOLO.COM and content hosted in your web hosting account. Our DNS are: ns1.lineadns.com and ns2.lineadns.com. They are completely white label, so if your account is reseller, VPS or Dedicated Server, you can also use them.
We all want that mails reach the inbox, so spam is prohibited. You can send up to 150 emails per hour, it's a limit more than reasonable and superior to the rest of the providers. Regarding to the number of mail accounts you can create, they are unlimited and you may access them through your favorite mail program, mobile device, or webmail.
We make 1 full backup of all hosting accounts up to 20GB per week and move it to another datacenter. However, we suggest you also make and download your backups from your control panel.
Providing SSH on a shared hosting is insecure and an unwise practice for web hosting providers, that's why we don't offer it.
However, if you hire a VPS or a Dedicated Server, we can easily provide you with SSH Root.
Not for shared hosting. But if it's a Facebook app you'll need to hire a VPS. If it is a game server then no, we do not offer.
The registration and configuration of a new website, Web Hosting and professional emails, are instantaneous.
Considering that credit and debit card payments are instantaneous. The other payment methods may take up to 72 hours to impact.
Therefore, we advise you to pay by credit or debit card because the activation is automatic, there is no human intervention :).
By hiring your Neolo Hosting plan, we provide you unlimited professional email accounts.
You can store all the emails you want.
Access your professional email account like name@company.com from your mobile device, your computer and your tablet.
MySQL databases are used to allow your website to have a blog, forum, or even install applications such as WordPress, Joomla, Magento, among others.
For the little difference in money between Plan 0 and Plan 1, we recommend you to hire a Web Hosting plan with MySQL databases.
Yes! Every month, hundreds of websites are migrated to Neolo.
If you have a copy or backup of your website, you can send it to us and we will display it in Neolo. Otherwise, you can upload your website from scratch or contact our technical team and we will do the migration whenever it's possible :).
Yes! We offer you Neolo Builder who is a super simple web creator: you choose a web design and then complete the content.
You can also create your website with WordPress: you can install it with 1 click from Neolo cPanel.
We also offer tutorials and help guides to assist you better.
Yes, of course.
You can have the company you want domain and Hosting on Neolo or vice versa.
Absolutely.
You should always hire everything in the same provider.
In case you have any doubts, it is always better to solve them with only one provider :).
Yes, totally.
That's why we recommend you to start with a shared Hosting plan: Plan 0, Plan 1 or Unlimited Plan, and if your website grows in traffic and consumption resources, then you can always upgrade to a Premium Hosting plan.
Yes. We recommend using WordPress with the WooCommerce plugin. That is why our suggestion would be Plan 1 or a Premium Hosting plan for WordPress.
Our reviews ranking in Hong Kong Web Hosting is: "excellent".
You may find our reviews here: https://www.verified-reputation.com/neolo/
